Cisco Unified Contact Center Express

Cisco Unified communications training in the fast lane program: unified E-Mail interaction Manager & unified Web Interaction Manager for unified contact Center Express (UIMX) Hamburg/Berlin, January 31, 2008 adapted to the current needs of the market of the Cisco Learning solutions partner has fast lane news courses for 2008 expands: now the Cisco Unified communications training unified E-Mail interaction Manager & unified Web Interaction Manager for unified contact Center Express (UIMX) is new in the portfolio of the IT professionals. Of course UIMX performed a total of five days. The Cisco Unified communications training provides the participants all the knowledge necessary for the implementation, configuration and support of Cisco email interaction Manager (unified EIM) and the Cisco Web Interaction Manager (Unified WIM) with Cisco Unified Contact Center Express (unified CCX). You may find that Oracle can contribute to your knowledge. The course is based on unified EIM and unified WIM 4.2, as well as unified CCX 5.0 dates: Berlin 11.02 15.02.08 Frankfurt 02.06 06.06.08 price: 2.900,-euro + VAT More information You will find under: ap/standalone/course_details / – course_other – 1071 /. Brief description: Fast lane Institute for knowledge transfer GmbH was founded in fast lane in 1996 in Dubai, U.A.E..

In Germany the long-standing and experienced Cisco Learning solutions partner offers as a specialist for complex networking projects consulting as well as training programs with comprehensive services. This includes various own training network support, network design, and service-provider courses from Cisco Systems fast lane training portfolio. These are complemented by special training in the areas of IP telephony, security, network management, wireless and storage networking. The training programs, manufacturers and institutions such as Brocade, check point, Citrix, CompTIA, EMC, HP, LPI, Microsoft, NetApp, Nokia, Novell, Oracle, RSA Security, SAP, Symantec and Red has the training offer. Multi-vendor services ranging from preliminary analyses and evaluations about the design of futuristic Networking solutions to project management and to the implementation of the concepts in the company. Training-on-the-job and training of competent specialists in the customers core business areas connect the fast lane services training and consulting. More information: fast lane Institute for knowledge transfer GmbH gas 4 D-22761 Hamburg contact person: Barbara Jansen Tel. + 49 (0) 40 25 33 46 – 10 fax + 49 (0) 40 23 53 77 – 20 E-Mail: Web:.

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